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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Randy Foy

March 25, 2025

5  out of  5
rating by Randy Foy
"Changing insurance providers. Great experience. Walked me right through it and we saved a lot of money Thanks Julie!!"
We responded:
"Thank you Randy! Call our State Farm office any time :)"
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John Goins Jr

March 21, 2025

5  out of  5
rating by John Goins Jr
"I personally appreciate the service and treatment I receive with any question or problem I have the response is always on time by far the best insurance I've had and will suggest to anyone looking for insurance rather car or home they choose state farm and ask for Alex the guy is awesome"
We responded:
"Thank you for amazing review John. We appreciate chance to work for you :)"
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KIM ALAN Shutler

March 14, 2025

5  out of  5
rating by KIM ALAN Shutler
"I'm a new customer at State Farm .Julie Johnson is a wealth of knowledge regarding everything from acceptance as State Farm policy holder , explanation of Medical payments ,examples of use of coverage on other drivers if you're at fault in an accident ,and use of your insurance when your not at fault .She has mental sharpness and clarity .In situational management assessment.Superior multitasking and thrives in challenging , demanding work and home responsibilities. She is one that after a conversation your challenged to meet challenges as Julie does ."
We responded:
"Thank you for your amazing review Kim. Call our State Farm office any time :)"
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Quinn Simpson

March 12, 2025

5  out of  5
rating by Quinn Simpson
"Julie is Awesome!!!!!"
We responded:
"Thank you for your review and I am happy Julie could help you!"
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Gordie Dahler

March 5, 2025

5  out of  5
rating by Gordie Dahler
"Outstanding!! Would highly recommend. Fixed a problem I had with a previous insurance company in 15 minutes!! Julie was a great help and very professional during the whole process."
We responded:
"Thank you Gordie for your five star review. I am glad Julie provided you with excellent service!"
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Kevin Mann

February 24, 2025

5  out of  5
rating by Kevin Mann
"Very helpful in the process"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Cheyennetapia Smith

February 21, 2025

5  out of  5
rating by Cheyennetapia Smith
"Alex Wakefield's State Farm Insurance office is absolutely AWESOME! The Staff members are EXTREMELY caring, computer savey, efficient, helpful, kind, and a pleasure to work with via email, and/or text, as well as on the phone. If you are looking seeking a Professional Insurance in the area to service your insurance needs, give Alex Wakefield's State Farm a call."
We responded:
"Thank you very much for your amazing five star review. We appreciate you giving us the opportunity to work for you :). "
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Phillip Willis

February 19, 2025

5  out of  5
rating by Phillip Willis
"Detailed ser . Very understand fair rates."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Norma Sibley

February 17, 2025

5  out of  5
rating by Norma Sibley
"Thank you Julie Johnson for your help me for changed my car and home Insurance."
We responded:
"Thank you for your 5 Star review! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Jill Burnstine

February 13, 2025

5  out of  5
rating by Jill Burnstine
"Emily Baughman was very helpful! Took care of me immediately!"
We responded:
"Thank you for your review. Call our office anytime :)"
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Annette Swindin

February 6, 2025

5  out of  5
rating by Annette Swindin
"I decided to change auto and home insurance after being with my provider for over 10 years, I was looking to lower my premium. I filled out a blanket form for different insurance companies, after several contacts with different companies Trent from Alex Wakefield State Farm contacted me. He was very knowledgeable and gave me a lower price. I told him I'd get back with him. He emailed me all the info for my review. He was NO PRESSURE! After several other calls and comparisons, I decided to go with Alex Wakefield State Farm insurance. They were quick to respond with any followup questions I may have. I highly recommend their service"
We responded:
"Thank you Annette for your five star review. I am happy to hear Trent provided you great service. :)"
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Nichole Boyd

February 5, 2025

5  out of  5
rating by Nichole Boyd
"Emily Ann is amazing! She always answers promptly, & handles me kindly & professionally."
We responded:
"Thank you Nichole for your five star review! I am happy to hear Emily Ann was able to help you. Call our State Farm office if you ever need assistance."
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Jerome Hamilton

February 5, 2025

5  out of  5
rating by Jerome Hamilton
"Always friendly, knowledgeable, and professional. I highly recommend Alex Wakefield to everyone seeking great insurance services."
We responded:
"Thank you for taking time to share your thoughts. We are happy to know you are satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we are here to help! :)"
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Janice Daniels

February 4, 2025

5  out of  5
rating by Janice Daniels
"State Farm sales and agent staff were very professional, thoughtful and knowledgeable. Great service."
We responded:
"Thank you Janice. I am glad we provided great service :)"
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Julie Schoenegge

February 3, 2025

5  out of  5
rating by Julie Schoenegge
"I was very happy with the service and happy to have a great rate . Saving over $40 a month. Thank you Luke for your help."
We responded:
"Thank you Julie. I am happy to hear Luke was able to help with your insurance needs :)"
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Belal Saad

January 31, 2025

5  out of  5
rating by Belal Saad
"I can't say enough good things about Emily Baughman and the State Farm team! Emily is a true asset. She's so helpful, always attentive, and makes you feel like a valued client. Her welcoming personality and willingness to go the extra mile made my experience truly exceptional. Thank you, Emily, for everything!"
We responded:
"Thank you Belal. We are fortunate to have Emily Baughman on our team and I happy to hear she provided five star service for your insurance needs :)"
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Jeff Midkiff

January 27, 2025

5  out of  5
rating by Jeff Midkiff
"Austin has helped me twice in the last couple weeks and has really come through making things easier for me as a customer. Definitely appreciate all that they do"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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katie jakubowski

January 27, 2025

5  out of  5
rating by katie jakubowski
"I have enjoyed all of the services this office provides. Not always easiest for me to take a call mid day and they allow communication by text for some things. ALWAYS helpful and kind with anything I need. Good office! I'll be recommending to others. Emily Ann is the best!"
We responded:
"Thank you Katie for your five star review. I am excited to hear Emily Ann was able to help you with your insurance needs :)"
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KMJ

January 27, 2025

5  out of  5
rating by KMJ
"Quick and efficient!"
We responded:
"Thank you for your five star review!"
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Joshua Hardgrove

January 26, 2025

5  out of  5
rating by Joshua Hardgrove
"I’ve had nothing but great experiences with all the staff at Alex Wakefield’s branch! Austin was super helpful, easy to talk to, and helped me to understand how all this stuff works. Thank you!"
We responded:
"Thank you Joshua. I am happy to hear Austin could help you with your insurance needs :)"
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Mamie Bodiford

January 24, 2025

5  out of  5
rating by Mamie Bodiford
"Contacted the Wakefield Agency yesterday. I'm a current satisfied customer! I wanted to get my grand son signed up with a major insurance company. Julie was so helpful to my family, and today my grand son is insured with Wakefield Agency, i am so relieved. Mamie Bodiford-Williams"
We responded:
"Thank you Mamie. We appreciate that opportunity to work for you and your families insurance needs :)"
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ray malone

January 24, 2025

5  out of  5
rating by ray malone
"It was very informative very easy to walk through and get accomplished what I needed to have done job well done Alex"
We responded:
"Thank you Ray. We appreciate the opportunity to work for you :)"
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Mel Schefft

January 23, 2025

5  out of  5
rating by Mel Schefft
"I dealt with Julie and was very satisfied with how swiftly and professionally she created my new insurance bundle that covers more for less premiums per year. I will, however, return to this review when I get my next 6-month premium to let you know if my bill goes up without any pre-warning. That’s important to me."
We responded:
"Thank you for your review and your business Mel. I am happy to hear Julie could help you."
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Linda Riley

January 23, 2025

5  out of  5
rating by Linda Riley
"Austin and all personnel at Alex Wakefield State Farm is always very helpful and knowledgeable. It's a pleasure working with them since 2014."
We responded:
"Thank you Linda for your review and for being a customer for ten years! I am glad Austin and my team are providing great service."
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Lowrenzo Snell

January 22, 2025

5  out of  5
rating by Lowrenzo Snell
"Austin was excellent, and Professional. Well spoken. A jewel of an agent. The team is there to help"
We responded:
"Thank you Lowrenzo for your review. I am glad to hear Austin could assist you with your insurance needs :)"