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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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A. Vance

May 30, 2024

1  out of  5 rating by A. Vance
"Contacted Trent for my son in laws home purchase back in February. Found out today they managed to sneak in a term life insurance policy.. term life insurance for a broke kid in his 20’s. Buyer beware"
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Adrianna K

May 16, 2024

5  out of  5 rating by Adrianna K
"Great customer service. Thanks Jenna for making my insurance updates a simple process!"
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Taylor Washington

April 26, 2024

5  out of  5 rating by Taylor Washington
"Julie was EXTREMELY helpful and made my policy setup process seamless. Excited to be covered by State Farm and appreciate the time and care."
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katie jakubowski

April 25, 2024

5  out of  5 rating by katie jakubowski
"I worked with Trent for a new policy with State Farm. I saved over $40 monthly with switching and they made it VERY easy to do. Trent was ON IT right away and gave clear explanations about the coverage info. Very happy customer here."
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Lynn W

April 5, 2024

5  out of  5 rating by Lynn W
"We have wonderful service and knowledgeable answers to our questions whenever we call and speak to Kelli Kaiser. She is always pleasant and ready to help us. Thank you Alex and your team!"
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Kate Showalter

March 20, 2024

5  out of  5 rating by Kate Showalter
"Alex was so helpful in getting me switched to State farm and getting the best rate possible! Highly recommend"
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March 15, 2024

5  out of  5 rating by Kayclabaugh3
"I just wanna say how amazing Jenna is, she is incredibly helpful and makes you feel like your talking to a friend while remaining very professional. Jenna is very patient and explains everything very clearly and I will continue to go to her."
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Amy Anslover

March 11, 2024

5  out of  5 rating by Amy Anslover
"Work with Julie! She was able to help my family get a good deal on insurance rates. Thank you Alex Wakefield State Farm."
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Gavin Anslover

March 11, 2024

5  out of  5 rating by Gavin Anslover
"Everyone is amazing here! Julie saved me $200 a month."
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Bo Pitbull

March 3, 2024

5  out of  5 rating by Bo Pitbull
"I was shopping insurance for days and was just getting the runaround and terrible quotes very disappointed. I have perfect credit perfect driving record own my own home have tons of equity and I was getting frustrated. I contacted Julie Johnson at State farm insurance I got the best quotes it was the easiest process I've ever dealt with in my life being in finance for 30 years and dealing with insurance. I would highly recommend not to waste any of your time shopping or insurance but just immediately call this State farm office and ask for Julie Johnson you will have the best quote and save hours of your time it's just not worth it. Her card should say Better call Julie. And this is a fact after shopping for hours I had enough Julie fixed it made four phone calls made it the most painless process ever so better call Julie you're only option."
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Deja Blu Starr

March 1, 2024

5  out of  5 rating by Deja Blu Starr
"Thank you Trent Mars from State Farm for your excellent customer service and finding me a manageable insurance quote for my Slingshot! Sincerely, Tamera Starr"
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Marlene Karcher

February 26, 2024

5  out of  5 rating by Marlene Karcher
"Fantastic agent made my day with the right coverages!"
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Billy Eyer

February 23, 2024

1  out of  5 rating by Billy Eyer
"Not one to ever write reviews, but on this one I had to. As someone else stated, they are good until they aren’t. I recently received my half-year statement in the mail sometime early in the 3rd week of February to find out that my rate had gone up 35% due to inflation AND that is to be paid by February 26, which is what a week after I got the bill in the mail? That adds an extra 400$ a year to insure 2 older vehicles that are both over 15 years old. That’s on top of an almost perfect driving record in the past 4 years. With no warning, no email, or any notice at all.. they say Alex is your agent but good luck ever getting a hold of him, he must be out enjoying his consumers money.. I can also say with confidence that these people are no different than your stereotypical insurance agents that are your best friends when they reel you in and then they’ll leave you high N dry when you need them. If your like me save your time and money and take your business elsewhere."
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Bryn B

February 12, 2024

4  out of  5 rating by Bryn B
"I struggled with finding a reputable insurance company that didn't want to scam me or spam my phone and email. I was very lucky to be contacted by Trent Mars with State farm. I'm one that needs facts and does my research so once I was contacted by Trent I researched their local office and decided to take a chance on them. After speaking with Trent today and coming to terms with a new policy at a lower rate and more coverage than I was paying and had with a company I was with for almost 20 years, I'm very pleased. Having ADHD I struggle with keeping things straight and factual and that's what I thrive on are facts and being straightforward. Trent understood and was able to take the time needed to explain any and all my questions to me. I feel secure in my decision today and I look forward to doing business with Trent and State farm, thank you..."
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Michael Thompson

January 15, 2024

5  out of  5 rating by Michael Thompson
"Trent has exemplary customer service skills. He was very knowledgeable, helpful, and extremely skilled in dealing with people. He completely explained the policy in an understandable way. It was because of him that I chose State Farm Insurance, however, I chose a State Farm Agency closer to home. He did explain that I did not have to commute to his agency because of online work, however, being older I like to have an in person experience. Again, thank you Trent for a job well done."
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Andrew Sanchez

January 5, 2024

5  out of  5 rating by Andrew Sanchez
"Trent was very helpful in getting me insured and answering all of my questions without making me feel pressured to get the more expensive coverage, I would highly recommend getting insured through state farm and talk to Trent"
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Blake Allman

January 3, 2024

5  out of  5 rating by Blake Allman
"Great team to work with! Very responsive with any questions or requests, extremely helpful!"
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Michael Campanale

December 7, 2023

5  out of  5 rating by Michael Campanale
"I highly recommend Julie Johnson. She was diligent, took excellent care of me, and was straight to the point. Her recommendations were rooted in my best interest and she saved me a lot of money!"
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Cheyennetapia Smith

November 27, 2023

5  out of  5 rating by Cheyennetapia Smith
"Alex Wakefield's State Farm Insurance office is absolutely AWESOME! The Staff members are EXTREMELY caring, computer savey, efficient, helpful, kind, and a pleasure to work with via email, and/or text, as well as on the phone. If you are looking seeking a Professional Insurance in the area to service your insurance needs, give Alex Wakefield's State Farm a call."
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Darren Hills

October 26, 2023

5  out of  5 rating by Darren Hills
"Julie took great care of us and our competitive quote ensuring that we had the correct coverage for our needs, thanks!"
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Janet Lyon

October 25, 2023

5  out of  5 rating by Janet Lyon
"Saved me a lot of money ea mo. Can’t say enough about Julie at the N Canton office"
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Bob Patel

October 16, 2023

5  out of  5 rating by Bob Patel
"My homeowners premium was increased by 350% by Farmers insurance form period September 2023 to September 2024.I was contacted by Julie A Johnson of State Farm who worked with me in detail about my Home and Auto Policies. I found Julie to be very professional, knowledgeable and extremely courteous. She provided me with much better premium as well as additional coverages and finalized my new policies efficiently within an hour. I would highly recommend her should any one need any help with home and Auto policies and not waste any unnecessary time shopping around like I did for a week."
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Judy Greek

October 14, 2023

5  out of  5 rating by Judy Greek
"The girl that answered the phone was polite and informative."
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Michelle Huff

October 13, 2023

5  out of  5 rating by Michelle Huff
"State Farm has always been committed to keeping me informed and they are always right on top of anything I ask matter how many times I ask!! Julie and Jennifer are always wonderful to work with!!"
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Noah Werstler

September 29, 2023

5  out of  5 rating by Noah Werstler
"Jadon did an excellent job setting up my insurance!"