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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Terah Coleman

Terah Coleman

September 29, 2025

5  out of  5
rating by Terah Coleman
"Excellent experience got me the best rate possible for the best coverage within the budget I was trying to stay in!! Highly recommended and cheapest quote I got after shopping around"
We responded:
"Thank you Terah. We appreciate the chance to work for you. Call our State Farm office anytime :)"
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Janice Stevenson

September 26, 2025

1  out of  5
rating by Janice Stevenson
"I give them 1 star because I have to. LIES, LIES, LIES!!! I will never recommend this agency TO ANYONE!! Refused to cancel my policy when I requested. Now I am not able to get back the premium that was paid by my escrow. I have filed a complaint with the state of Ohio. That is my money and they used it because the agent and his staff are rude and incompetent!!!"
We responded:
"Please call my office at 330-494-2266 so we can address your concerns. "
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Jeffrey Collins

September 16, 2025

5  out of  5
rating by Jeffrey Collins
"Jennifer Keith was a great help transferring my insurance to my new car. Thanks again"
We responded:
"Thank you for your review. I am happy to hear Jennifer provided five star service :)"
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Danyelle Diegan

September 8, 2025

5  out of  5
rating by Danyelle Diegan
"After researching and talking to several insurance agents, I wish I would have known about Alex from State Farm from the beginning. My son turned 18 and trying to get him insured I was being quoted prices of $800-$330 a month. Alex was able to get him a policy under $200. And it was so quick and easy. Meanwhile I was on the phone for straight 2 days trying to find a decent policy from others."
We responded:
"Thank you for your five star review. Call our State Farm office anytime:)"
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Robert Losekamp

September 5, 2025

5  out of  5
rating by Robert Losekamp
"Process was quick and easy...especially the price quote!"
We responded:
"Thank you for your business and review. Call our State Farm office anytime."
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June Watkins

September 2, 2025

5  out of  5
rating by June Watkins
"Jennifer was so helpful. Jake from State Farm isn't the only helpful person!!!"
We responded:
"Thank you June. I am pleased to hear Jennifer provided great service. :)"
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casey crawford

August 29, 2025

5  out of  5
rating by casey crawford
"Had a great experience working with Trent. I worked with other agencies trying to get quotes for rental properties and did not hear back from any of them for weeks. Spoke with Trent in the morning and he had GREAT quotes to me by lunch time. He made the process SUPER easy and fast."
We responded:
"Thank you Casey for your review. I am happy to hear Trent provided five star service. Call our office anytime :)"
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Michael Gaiser

August 29, 2025

5  out of  5
rating by Michael Gaiser
"Great customer service and good coverage for a competitive price. Thank you 😊"
We responded:
"Thank you for your review and business. Call our State Farm office anytime :)"
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Bo Pitbull

July 17, 2025

5  out of  5
rating by Bo Pitbull
"I was shopping insurance for days and was just getting the runaround and terrible quotes very disappointed. I have perfect credit perfect driving record own my own home have tons of equity and I was getting frustrated. I contacted Julie Johnson at State farm insurance I got the best quotes it was the easiest process I've ever dealt with in my life being in finance for 30 years and dealing with insurance. I would highly recommend not to waste any of your time shopping or insurance but just immediately call this State farm office and ask for Julie Johnson you will have the best quote and save hours of your time it's just not worth it. Her card should say Better call Julie. And this is a fact after shopping for hours I had enough Julie fixed it made four phone calls made it the most painless process ever so better call Julie you're only option."
We responded:
"Thank you for your five star review. I am glad Julie was able to help you with your insurance needs :)"
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Ada Lucky

July 14, 2025

5  out of  5
rating by Ada Lucky
"I was able to get full coverage & rentals insurance through State Farm cheaper than what I was paying."
We responded:
"Thank you for your five star review and business. Call our State Farm office anytime :)"
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Theresa Stairs

July 3, 2025

5  out of  5
rating by Theresa Stairs
"I just switched to State Farm from Allstate. Julie was awesome! She was informative and ensured I had the proper coverage while saving me money! I would highly recommend!!!"
We responded:
"Thank you for your review. I am happy to hear Julie provided five star service :)"
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Toni Dillard

June 27, 2025

5  out of  5
rating by Toni Dillard
"It was easy and painless"
We responded:
"Thank you Toni for your review. I am happy to hear it was a great interaction with my office. "
Profile photo of Rachel Green

Rachel Green

June 18, 2025

5  out of  5
rating by Rachel Green
"We have auto and renter's insurance and have been very happy with both. Alex's team is always quick to respond and helpful in getting us the coverage we need within our budget."
We responded:
"Thank you for your five star review!"
Profile photo of Linda Hammond

Linda Hammond

June 6, 2025

5  out of  5
rating by Linda Hammond
"I changed insurance companies and Luke made it very quick and easy. It was not a long drawn out experience I’ve had with some companies. I also got more than I expected for a very reasonable price."
We responded:
"Thank you for your review Linda. I am glad to hear Luke provided 5 star service. Call our State Farm office any time :)"
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P D

June 3, 2025

5  out of  5
rating by P D
"Very friendly and helpful .I would recommend ."
We responded:
"Thank you for your five star review. Call our office any time :)"
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Timea Lakatos

June 3, 2025

5  out of  5
rating by Timea Lakatos
"My assistant was Sierra and she was amazing. She answered all of my questions and even went over extra information with me to ensure I had all my updates clear. Wonderful service. Thank you!"
We responded:
"Thank you Timea, I am happy to hear Sierra provided five star service. Call our State Farm office any time :)"
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Sylvia Ban

May 31, 2025

5  out of  5
rating by Sylvia Ban
"They were the best experience to get insurance! Julie was the best!"
We responded:
"Thank you Sylvia for your review. Call our State Farm office anytime :)"
Profile photo of Matthew Garvin

Matthew Garvin

May 16, 2025

5  out of  5
rating by Matthew Garvin
"Had to transfer insurance to a new car, and they were able to get it done before the dealership could even finalize the paperwork. Quick and helpful!"
We responded:
"We appreciate your review! We are delighted to hear you had a great experience with our State Farm office. If you ever need assistance in the future please give us a call. We are here to help."
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Jeffrey Schroeder

May 8, 2025

5  out of  5
rating by Jeffrey Schroeder
"Very friendly and delt fairly with me even when I canceled and then returned the same day best rates. I highly recommend!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Profile photo of Marvella A Williams

Marvella A Williams

May 5, 2025

5  out of  5
rating by Marvella A Williams
"Great and friendly staff"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Warren Watson

May 2, 2025

5  out of  5
rating by Warren Watson
"Quality insurance company with knowledgeable agents. Very accessible. Reasonable prices."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Profile photo of Cory White

Cory White

May 1, 2025

5  out of  5
rating by Cory White
"This office is amazing not only saved me hundreds on car insurance was also able to guide me."
We responded:
"Thank you Cory for your five star review and your business. Call our State Farm office anytime :)"
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Linda Westbrook

April 28, 2025

5  out of  5
rating by Linda Westbrook
"Wonderful. So professional. Great experence. Trent knew his business. Great guy."
We responded:
"Thank you Linda for your great review. I am excited to hear Trent provided five star service. Call our State Farm office anytime :)"
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Tony Czerpak

April 21, 2025

5  out of  5
rating by Tony Czerpak
"Very satisfying. They worked very well with me. Provided exactly what I needed after shopping around. Recommend them. You won't be sorry."
We responded:
"Thank you Tony. We appreciate your five star review and your business :)"
Profile photo of Kevin Gazda

Kevin Gazda

April 16, 2025

5  out of  5
rating by Kevin Gazda
"Spoke with Emily Ann at Wakefield insurance today regarding all my policies. She was extremely helpful, polite and knowledgeable. She answered all my questions and made all the changes I needed."
We responded:
"Thank you for your five start review :)"