Skip to content
Call
Text

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Cheyennetapia Smith

Cheyennetapia Smith

October 3, 2024

5  out of  5
rating by Cheyennetapia Smith
"Alex Wakefield's State Farm Insurance office is absolutely AWESOME! The Staff members are EXTREMELY caring, computer savey, efficient, helpful, kind, and a pleasure to work with via email, and/or text, as well as on the phone. If you are looking seeking a Professional Insurance in the area to service your insurance needs, give Alex Wakefield's State Farm a call."
We responded:
"Thank you very much for your amazing five star review. We appreciate you giving us the opportunity to work for you :). "
Profile photo of Mike Schoenmeyer

Mike Schoenmeyer

September 11, 2024

5  out of  5
rating by Mike Schoenmeyer
"Jenna got us all set up with a home and auto bundle that saved us over $400 a month! She was wonderful to communicate with. Have already recommended Jenna and State farm to multiple friends and family."
We responded:
"Thank you Mike for your review and business. I am glad to hear Jenna was able to help you with your insurance needs :). "
Profile photo of Daniel Kuches

Daniel Kuches

September 5, 2024

5  out of  5
rating by Daniel Kuches
"I am pleased with the quality of insurance, the honest and fair rates, and the level of service from Alex, Julie, Emily Ann, Nick and the entire team. I can usually take care of additions or changes right over text, yet be offered to continue with a phone call if I want. That is maximizing efficiencies while maintaining the option for more personal communication. It's great. Very pleased that I switched years back. I've recently had several opportunities to swith to a ew provider, but why entertain that option? I don't, as I have everything I need for my home and vehicles. Call Alex and his team."
We responded:
"Thank you Daniel for your great review. We appreciate the opportunity to work for you :)"
Profile photo of Terry Barnhart

Terry Barnhart

August 20, 2024

5  out of  5
rating by Terry Barnhart
"Julie has been very helpful with my insurance needs. She found for me a great price for auto insurance, saving me almost $200 a month. I appreciate that she returns calls quickly even if it is her day off. Always polite. Give her a call if you feel you are paying to much for your policy. She may be able to help you."
We responded:
"Thank you Terry. I am happy to hear Julie was able to provide you great service :)"
Profile photo of The Accurate Sniper

The Accurate Sniper

August 17, 2024

5  out of  5
rating by The Accurate Sniper
"Quick easy and painless got what I needed and all set"
We responded:
"Thank you for your review. We appreciate the chance to work for you :)"
Profile photo of heather meier

heather meier

August 15, 2024

4  out of  5
rating by heather meier
"Julie has been amazing with getting me switched to state farm"
We responded:
"Thank you for your review. I am glad Julie was able to help you with your insurance needs :)"
Profile photo of Brando D

Brando D

August 2, 2024

5  out of  5
rating by Brando D
"Julie Johnson was amazing to work with. Her knowledge helped save me money and prepare for the unknown. Really enjoy working with her!!"
We responded:
"Thank you for your review. I am happy to hear Julie could help you with your insurance needs :)"
Profile photo of Isaiah

Isaiah

July 26, 2024

5  out of  5
rating by Isaiah
"Julie Johnson made switching my insurance so easy. Definitely ask for her."
We responded:
"Thank you for your review. I am happy to hear Julie could assist you with your insurance needs :)"
Profile photo of Shannon Smith

Shannon Smith

July 26, 2024

5  out of  5
rating by Shannon Smith
"I worked with Julie, she was extremely informative and helped me get coverage with a quick and simple process !"
We responded:
"Thank you for your five star review. I am happy to hear Julie could help you with your insurance needs :)"
Profile photo of Chris Lewis

Chris Lewis

July 26, 2024

5  out of  5
rating by Chris Lewis
"I would absolutely recommend Alex Wakefield and his office to anyone looking for great insurance coverage at affordable prices. I worked with Julie and she was able to cut my auto insurance premium in half while also increasing coverage. She was also able to get me a better rate on insurance for my home with better coverage. I'm super happy that we made the switch to State Farm and that we chose Alex and team to work with. Additionally, I've worked with Kelli who has been great in explaining the details of my home and auto policy and helped get me some great discounts."
We responded:
"Thank you for your great review and your business. Julie is a great asset to our team and I am glad she could help you :)"
Profile photo of A. Vance

A. Vance

May 30, 2024

1  out of  5
rating by A. Vance
"Contacted Trent for my son in laws home purchase back in February. Found out today they managed to sneak in a term life insurance policy.. term life insurance for a broke kid in his 20’s. Buyer beware"
We responded:
"Please contact my office 330-494-2266 so we can address your concerns"
Profile photo of Adrianna K

Adrianna K

May 16, 2024

5  out of  5
rating by Adrianna K
"Great customer service. Thanks Jenna for making my insurance updates a simple process!"
We responded:
"Thank you Adrianna for your five star review. I am happy to hear Jenna was able to help assist you with your insurance :)"
Profile photo of Taylor Washington

Taylor Washington

April 26, 2024

5  out of  5
rating by Taylor Washington
"Julie was EXTREMELY helpful and made my policy setup process seamless. Excited to be covered by State Farm and appreciate the time and care."
We responded:
"Thank you Taylor for your five star review. I am happy to hear Julie was able to help you with you insurance needs :)"
Profile photo of katie jakubowski

katie jakubowski

April 25, 2024

5  out of  5
rating by katie jakubowski
"I worked with Trent for a new policy with State Farm. I saved over $40 monthly with switching and they made it VERY easy to do. Trent was ON IT right away and gave clear explanations about the coverage info. Very happy customer here."
We responded:
"Thank you Katie for your five star review. I am excited to hear Trent was able to help you with your insurance needs :)"
Profile photo of Lynn W

Lynn W

April 5, 2024

5  out of  5
rating by Lynn W
"We have wonderful service and knowledgeable answers to our questions whenever we call and speak to Kelli Kaiser. She is always pleasant and ready to help us. Thank you Alex and your team!"
We responded:
"Thank you for your review. Kelli is an amazing office manager and we are happy she can help you :)"
Profile photo of Kate Showalter

Kate Showalter

March 20, 2024

5  out of  5
rating by Kate Showalter
"Alex was so helpful in getting me switched to State farm and getting the best rate possible! Highly recommend"
We responded:
"Thank you for your review and your business :)"
Profile photo of Kayclabaugh3

Kayclabaugh3

March 15, 2024

5  out of  5
rating by Kayclabaugh3
"I just wanna say how amazing Jenna is, she is incredibly helpful and makes you feel like your talking to a friend while remaining very professional. Jenna is very patient and explains everything very clearly and I will continue to go to her."
We responded:
"I am happy to hear Jenna was able to help you with your insurance needs. Thank you for your review :)"
Profile photo of Amy Anslover

Amy Anslover

March 11, 2024

5  out of  5
rating by Amy Anslover
"Work with Julie! She was able to help my family get a good deal on insurance rates. Thank you Alex Wakefield State Farm."
We responded:
"Thank you for your five star review and your business :)"
Profile photo of Gavin Anslover

Gavin Anslover

March 11, 2024

5  out of  5
rating by Gavin Anslover
"Everyone is amazing here! Julie saved me $200 a month."
We responded:
"Thank you for your five star review. I am happy to hear Julie was able to help you with your insurance :)"
Profile photo of Bo Pitbull

Bo Pitbull

March 3, 2024

5  out of  5
rating by Bo Pitbull
"I was shopping insurance for days and was just getting the runaround and terrible quotes very disappointed. I have perfect credit perfect driving record own my own home have tons of equity and I was getting frustrated. I contacted Julie Johnson at State farm insurance I got the best quotes it was the easiest process I've ever dealt with in my life being in finance for 30 years and dealing with insurance. I would highly recommend not to waste any of your time shopping or insurance but just immediately call this State farm office and ask for Julie Johnson you will have the best quote and save hours of your time it's just not worth it. Her card should say Better call Julie. And this is a fact after shopping for hours I had enough Julie fixed it made four phone calls made it the most painless process ever so better call Julie you're only option."
We responded:
"Thank you for your five star review. I am glad Julie was able to help you with your insurance needs :)"
Profile photo of Deja Blu Starr

Deja Blu Starr

March 1, 2024

5  out of  5
rating by Deja Blu Starr
"Thank you Trent Mars from State Farm for your excellent customer service and finding me a manageable insurance quote for my Slingshot! Sincerely, Tamera Starr"
We responded:
"Thank you for your five star review. I am happy to hear Trent was able to help you with your insurance needs :)"
Profile photo of Marlene Karcher

Marlene Karcher

February 26, 2024

5  out of  5
rating by Marlene Karcher
"Fantastic agent made my day with the right coverages!"
We responded:
"Thank you Marlene for your great review. I am happy to hear my office was able to assist with your insurance needs :)"
Profile photo of Billy Eyer

Billy Eyer

February 23, 2024

1  out of  5
rating by Billy Eyer
"Not one to ever write reviews, but on this one I had to. As someone else stated, they are good until they aren’t. I recently received my half-year statement in the mail sometime early in the 3rd week of February to find out that my rate had gone up 35% due to inflation AND that is to be paid by February 26, which is what a week after I got the bill in the mail? That adds an extra 400$ a year to insure 2 older vehicles that are both over 15 years old. That’s on top of an almost perfect driving record in the past 4 years. With no warning, no email, or any notice at all.. they say Alex is your agent but good luck ever getting a hold of him, he must be out enjoying his consumers money.. I can also say with confidence that these people are no different than your stereotypical insurance agents that are your best friends when they reel you in and then they’ll leave you high N dry when you need them. If your like me save your time and money and take your business elsewhere."
We responded:
"Please call/text my office at 330-494-2266 and if you want I can schedule in person or phone meeting with you to resolve your issue."
Profile photo of Bryn B

Bryn B

February 12, 2024

4  out of  5
rating by Bryn B
"I struggled with finding a reputable insurance company that didn't want to scam me or spam my phone and email. I was very lucky to be contacted by Trent Mars with State farm. I'm one that needs facts and does my research so once I was contacted by Trent I researched their local office and decided to take a chance on them. After speaking with Trent today and coming to terms with a new policy at a lower rate and more coverage than I was paying and had with a company I was with for almost 20 years, I'm very pleased. Having ADHD I struggle with keeping things straight and factual and that's what I thrive on are facts and being straightforward. Trent understood and was able to take the time needed to explain any and all my questions to me. I feel secure in my decision today and I look forward to doing business with Trent and State farm, thank you..."
We responded:
"Thank you for your review and I am very happy to hear how Trent was able to help you with your insurance needs :)"
Profile photo of Michael Thompson

Michael Thompson

January 15, 2024

5  out of  5
rating by Michael Thompson
"Trent has exemplary customer service skills. He was very knowledgeable, helpful, and extremely skilled in dealing with people. He completely explained the policy in an understandable way. It was because of him that I chose State Farm Insurance, however, I chose a State Farm Agency closer to home. He did explain that I did not have to commute to his agency because of online work, however, being older I like to have an in person experience. Again, thank you Trent for a job well done."
We responded:
"Thank you for your five star review. I am happy to hear Trent was able to help you with your insurance needs :)."