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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Waynetta Brantley

Waynetta Brantley

December 31, 2025

5  out of  5
rating by Waynetta Brantley
"Trent was excellent he quoted me what I asked for very nice young man."
We responded:
"Thank you for your five star review and business. I am happy to hear Trent was able to assist you :)"
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Kara Roudebush

December 18, 2025

5  out of  5
rating by Kara Roudebush
"Trent was very helpful and got me into a new policy bundle! I now am covered for myself, my teenage driver plus life and renters insurance for less than just car insurance I was paying for myself! Thanks again."
We responded:
"Super Happy to hear Trent provided great service. Call our State Farm office anytime :)"
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Lakisha Walton

December 14, 2025

5  out of  5
rating by Lakisha Walton
"Julie has amazing Customer Service! I was searching for car insurance and after speaking with her! This was my last stop…. I am proud to say I am apart of the State Farm family now. Thanks Julie for all you did to help me. Lakisha Walton"
We responded:
"Thank you Lakisha for your review and your business. I am happy to hear Julie provided five star service. Call our State Farm office anytime :)"
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Gerald Matheny

December 5, 2025

5  out of  5
rating by Gerald Matheny
"On the ball service."
We responded:
"Thank you Gerald. Call our State Farm office anytime :)"
Profile photo of Michele Walton

Michele Walton

December 4, 2025

5  out of  5
rating by Michele Walton
"I have never had an easier or better experience getting insurance. Spoke with Trent on the phone he had me covered and taken care of unless than 3 minutes. If you need insurance I highly recommend giving Trent a call He's amazing."
We responded:
"Thank you Michele for your amazing review. I am happy to hear Trent provided awesome service :)"
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Tammy Dutton

December 2, 2025

5  out of  5
rating by Tammy Dutton
"I was shopping around for the best price on insurance bundle and Sales rep. Julie Johnson was able to help me save several hundred dollars. She is honest, friendly, prompt, and very professional."
We responded:
"Thank you for your awesome review and I am happy to hear Julie provided five star service. Call our office anytime :)."
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Torres(Scott) Mabry

November 20, 2025

5  out of  5
rating by Torres(Scott) Mabry
"First class all the way, super helpful made switching ez & saved me a ton of $$$$ Julie Johnson is amazing 👊🏽"
We responded:
"Thank you for your awesome review. I am ecstatic to hear Julie provided five star service! Thank you for your business :)"
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Anita Robinson

November 13, 2025

5  out of  5
rating by Anita Robinson
"Julie was fantastic and very helpful throughout the entire process. So glad to be back with State Farm!!"
We responded:
"Thank you Anita for your review and business. Call our State Farm office anytime :)"
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Sherry Burke

November 11, 2025

5  out of  5
rating by Sherry Burke
"Julie was super knowledgeable and was easy to reach. She got us some great rates too!"
We responded:
"Thank you Sherry and I am happy Julie could provide five star service. "
Profile photo of Kenneth Cardwell

Kenneth Cardwell

November 7, 2025

5  out of  5
rating by Kenneth Cardwell
"Great company to work with Julie Johnson is a very high calibrated person I have had the pleasure of working with for my home and auto insurance! Very competitive pricing. Looking forward to having her as my agent for a long time. Lord willing Thank you Ken Cardwell"
We responded:
"Thank you Ken for your review and your business. Call our State Farm office anytime :)"
Profile photo of laura Dunne

laura Dunne

November 6, 2025

5  out of  5
rating by laura Dunne
"Julie really helped me out...gave me better rates on car and homeowners insurance with lower deductibles, and made it easy and stress free. So happy I called!"
We responded:
"Thank you Laura. I am happy to hear Julie provided five star service. Call our State Farm office any time :). "
Profile photo of Robert Ford

Robert Ford

October 24, 2025

5  out of  5
rating by Robert Ford
"Agent was very thorough and precise! As someone who is not text savvy he made it seem so simple!"
We responded:
"Thank you for your review and business. Call our State Farm office any time :)"
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Trevor Seymour

October 22, 2025

5  out of  5
rating by Trevor Seymour
"Trent made transitioning from another company seamless and quick while also explaining everything in great detail. Highly recommend!"
We responded:
"I am happy to hear Trent provided five star service. Call our State Farm office anytime"
Profile photo of Carletta Epps

Carletta Epps

October 15, 2025

5  out of  5
rating by Carletta Epps
"Julie is the most wonderful person to work with. She explained everything in detail and very transparent on questions that are asked. I am happy that we decided to go with the Statefarm family. Thank you for the partnership."
We responded:
"Thank you for your review. I am excited to hear Julie provided five star service. Call our State Farm office anytime :)"
Profile photo of Christopher Weller

Christopher Weller

October 9, 2025

5  out of  5
rating by Christopher Weller
"Alex Wakefield's operation is top notch! All the agents I've worked with for home, auto, and life insurance needs have been spectacular! Alex, Trent, Marie, Emily, and others will treat you well! They're very attentive to my needs, get you through the process very smoothly, and will always own the problem and get you fixed up for any needs that arise. I highly recommend this State Farm agency!"
We responded:
"Thank you for your review and business :)"
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Terry Fennessee

October 9, 2025

5  out of  5
rating by Terry Fennessee
"Efficient, friendly, very knowledgeable , very helpful"
We responded:
"Thank you Terry. Call our State Farm office anytime :)"
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Kirk Bishop

October 7, 2025

5  out of  5
rating by Kirk Bishop
"They got me a significantly cheaper insurance rate compared to my previous insurance."
We responded:
"Thank you Kirk for your review and business. Call our State Farm office anytime."
Profile photo of Terah Coleman

Terah Coleman

September 29, 2025

5  out of  5
rating by Terah Coleman
"Excellent experience got me the best rate possible for the best coverage within the budget I was trying to stay in!! Highly recommended and cheapest quote I got after shopping around"
We responded:
"Thank you Terah. We appreciate the chance to work for you. Call our State Farm office anytime :)"
Profile photo of Janice Stevenson

Janice Stevenson

September 26, 2025

1  out of  5
rating by Janice Stevenson
"I give them 1 star because I have to. LIES, LIES, LIES!!! I will never recommend this agency TO ANYONE!! Refused to cancel my policy when I requested. Now I am not able to get back the premium that was paid by my escrow. I have filed a complaint with the state of Ohio. That is my money and they used it because the agent and his staff are rude and incompetent!!!"
We responded:
"Please call my office at 330-494-2266 so we can address your concerns. "
Profile photo of Jeffrey Collins

Jeffrey Collins

September 16, 2025

5  out of  5
rating by Jeffrey Collins
"Jennifer Keith was a great help transferring my insurance to my new car. Thanks again"
We responded:
"Thank you for your review. I am happy to hear Jennifer provided five star service :)"
Profile photo of Danyelle Diegan

Danyelle Diegan

September 8, 2025

5  out of  5
rating by Danyelle Diegan
"After researching and talking to several insurance agents, I wish I would have known about Alex from State Farm from the beginning. My son turned 18 and trying to get him insured I was being quoted prices of $800-$330 a month. Alex was able to get him a policy under $200. And it was so quick and easy. Meanwhile I was on the phone for straight 2 days trying to find a decent policy from others."
We responded:
"Thank you for your five star review. Call our State Farm office anytime:)"
Profile photo of Robert Losekamp

Robert Losekamp

September 5, 2025

5  out of  5
rating by Robert Losekamp
"Process was quick and easy...especially the price quote!"
We responded:
"Thank you for your business and review. Call our State Farm office anytime."
Profile photo of June Watkins

June Watkins

September 2, 2025

5  out of  5
rating by June Watkins
"Jennifer was so helpful. Jake from State Farm isn't the only helpful person!!!"
We responded:
"Thank you June. I am pleased to hear Jennifer provided great service. :)"
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casey crawford

August 29, 2025

5  out of  5
rating by casey crawford
"Had a great experience working with Trent. I worked with other agencies trying to get quotes for rental properties and did not hear back from any of them for weeks. Spoke with Trent in the morning and he had GREAT quotes to me by lunch time. He made the process SUPER easy and fast."
We responded:
"Thank you Casey for your review. I am happy to hear Trent provided five star service. Call our office anytime :)"
Profile photo of Michael Gaiser

Michael Gaiser

August 29, 2025

5  out of  5
rating by Michael Gaiser
"Great customer service and good coverage for a competitive price. Thank you 😊"
We responded:
"Thank you for your review and business. Call our State Farm office anytime :)"